Shipping policy

Order processing

Orders usually ship within 1–3 business days after the order is placed. This processing time is separate from the shipping carrier’s delivery time.

Shipping options and costs

Available shipping options and charges are shown at checkout for your delivery address. Please review these before placing your order.

Delivery

Delivery times are estimates, not guarantees. Shipping carrier delays, weather, and customs processing can affect delivery.

If you need an item by a specific date, please contact us at info@tavernpuzzle.com before ordering to discuss your needs.

Shipping questions and order issues

Please contact us at info@tavernpuzzle.com or call 631-642-9092 if you have questions about shipping or a delayed, missing, damaged, or incorrect shipment. Include your order number so we can help.

Returns

Please refer to our Return and refund policy for return eligibility, instructions, and return shipping costs. Contact us before sending an item back.